Shipping policy
Shipping Policy
Last Updated: October 24, 2026
Thank you for shopping at Rroobureexx. This Shipping Policy explains our order processing times, shipping costs, delivery estimates, and other important delivery information.
1. Shipping Destinations
We currently ship to eligible addresses within the United States.
We do not currently offer international shipping.
2. Shipping Costs
We offer free standard shipping on all eligible orders delivered within the United States.
There is no minimum purchase requirement for free standard shipping.
3. Order Processing Time
Orders are generally processed within 0–3 business days after payment confirmation.
Business days are Monday through Friday, excluding applicable holidays.
Processing time refers to the period required to prepare an order for shipment. It does not include shipping transit time.
4. Estimated Shipping Transit Time
Once an order has been dispatched, estimated shipping transit time is 20–30 business days.
Estimated delivery times may vary depending on the destination, shipment conditions, weather, holidays, or other circumstances outside our reasonable control.
5. Estimated Total Delivery Time
The estimated total delivery time is approximately 20–33 business days, including order processing and shipping transit.
These estimates are not guaranteed delivery dates.
6. Order Confirmation and Tracking
After an order is placed, customers will receive an order confirmation email.
When tracking information becomes available, we will provide shipment updates by email or through the available order-tracking service.
Tracking updates may take additional time to appear after dispatch.
7. Shipping Delays
Delivery may occasionally be affected by severe weather, transportation disruptions, high shipping volumes, or other unforeseen events.
If you believe your order is significantly delayed, please contact our customer support team.
8. Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information during checkout.
If you discover an error in your shipping address, please contact us as soon as possible.
Address changes cannot be guaranteed after an order has been processed or dispatched.
9. Lost or Damaged Shipments
If your order is lost in transit, arrives damaged, or contains an incorrect item, please contact us at service@mallvic.com.
We will review the issue and work toward an appropriate resolution, including replacement or refund where applicable.
10. Contact Information
Rroobureexx is operated by StreamLight Eyewear LLC.
Email: service@mallvic.com
Phone: +1 (226) 493-1029
Business Address: 1144 S Western Ave #109, Los Angeles, CA 90006, United States
Website: https://rroobureexx.com